When should CLOSERS arrive for a PM shift?

For a PM shift, CLOSERS should arrive 5-10 minutes before the closing shift start time to ensure a smooth transition and allow time for them to prepare for their responsibilities. Arriving at this interval provides enough time for the incoming team to receive handoff details from the outgoing shift, familiarize themselves with the current status of operations, and address any immediate tasks that may need attention. This is crucial in maintaining continuity, ensuring any outstanding customer needs are met, and that closing procedures begin efficiently without feeling rushed or unprepared.

Arriving too close to the shift start or at the exact closing time would not provide sufficient opportunity for preparation or communication, which can lead to operational inefficiencies.